Evaluating The Implementation Supply Chain Quality Anagement Of Manufacturing Companies In Ho Chi Minh City

Abstract

The purpose of the research is to assess the quality of the supply chain of manufacturing companies in Ho Chi Minh City. The paper highlights the current situation in manufacturing industries with more focus on internal quality management op- erations than on upstream and downstream quality management practices. This study also confirms correlations and regression analyzes that show a significant link between quality control practices in the supply chains and operational performance. Quality management upstream and downstream is a big indicator of high quality, cost and distribution performance. Provide empir- ical evidence to practitioners, especially emerging economies, to improve their specific performance. It is emphasized that quality management at the level of the supply chain should be improved in order to exploit the potential of external stakeholders in a
competitive and uncertain market environment. Implementation of practices such as linkages to information technology (IT), knowledge sharing, participation of suppliers and the involve- ment of customers would lead to a high level of operational efficiency in manufacturing companies.